Behavioural Skills Training (BST)

A structured staff or caregiver training method using instructions, modelling, rehearsal, and feedback.

BST is the standard approach for training people to implement behaviour plans. It has four components that always run in order: you tell them what to do (instructions), you show them what it looks like (modelling), they practice with you watching (rehearsal), and you tell them specifically what they did right and what to adjust (feedback).

The reason it works is that most training stops after step one. Handing someone a written behaviour plan and asking them to sign it is not training. Reading a procedure manual is not training. People learn complex procedural skills by doing them, not by hearing about them.

BST is the mechanism behind procedure fidelity. If your intervention isn't working, check whether the people implementing it were actually trained or just informed. Those are not the same thing.